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Customer Relationship Management

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CRM 

How To Use A CRM System To Boost Sales Of A Furniture Business

February 16February 27 crma-team 0 Comments creativity. integration, design, furnishings, furniture

Customer Relationships Management (CRM) is a form of business strategy that seeks to integrate the business more with its clients

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eCRM 

A Quick Guide To Understanding Your Audience: eCRM

May 24 crma-team 0 Comments

While over the last years, the online world has redefined the standard approaches of the sales and marketing departments of

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CRM Software 

15 Industry Solutions Built on Dynamics CRM

August 25 crma-team 0 Comments crm software, customer relationship, customer service

When businesses are searching for CRM software, they are looking for more than a system to manage their sales, marketing

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CRMA 

How To Write A Customer Service Resume

February 14 CRMA 0 Comments customer service representative resume, customer service resume, customer service resume example, customer service resume template, how to write customer service resume

We all know that when you are looking for a job in the customer service industry, you are going to

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CRMA 

Customer Relations Jobs

February 10 CRMA 0 Comments

Since I love working with people, I am always on the look out for new and exciting customer relations jobs

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CRMA 

Customer Loyalty Research Builds and Grows Customer Base

January 25 CRMA 0 Comments

Consistently returning and buying customers are precious to any business. This is the reason why consumer-driven brands often provide programs

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CRMA 

Some Examples of Good Customer Service

January 17 CRMA 0 Comments

Most of the time in business, it’s not all about how good the product is. Customer service and customer relationship

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Recent Articles

  • How To Use A CRM System To Boost Sales Of A Furniture Business
  • A Quick Guide To Understanding Your Audience: eCRM
  • 15 Industry Solutions Built on Dynamics CRM
  • How To Write A Customer Service Resume
  • Customer Relations Jobs
  • Customer Loyalty Research Builds and Grows Customer Base
  • Some Examples of Good Customer Service
  • A Good CRM Strategy: Simplicity in Customer Services
  • What is CRM (Customer Relationship Management)?
  • The Benefits of Marketing Automation Solutions

About

"Customer relationship management is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service."

Resources

  • Microsoft Dynamic CRM Software
  • Customer Relationship Management Model
  • Institute of Customer Service
  • CRM Daily
  • Customer Think
  • Virtual Offices

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