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Customer Relationship Management

Customer Relationship Management

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Customer Relationship Management

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CRM
February 16 crma-team

How To Use A CRM System To Boost Sales Of A Furniture Business

Customer Relationships Management (CRM) is a form of business strategy that seeks to integrate the business more with its clients

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eCRM
May 24 crma-team

A Quick Guide To Understanding Your Audience: eCRM

While over the last years, the online world has redefined the standard approaches of the sales and marketing departments of

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CRM Software
August 25 crma-team

15 Industry Solutions Built on Dynamics CRM

When businesses are searching for CRM software, they are looking for more than a system to manage their sales, marketing

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CRMA
February 14 CRMA

How To Write A Customer Service Resume

We all know that when you are looking for a job in the customer service industry, you are going to

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CRMA
February 10 CRMA

Customer Relations Jobs

Since I love working with people, I am always on the look out for new and exciting customer relations jobs

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CRMA
January 25 CRMA

Customer Loyalty Research Builds and Grows Customer Base

Consistently returning and buying customers are precious to any business. This is the reason why consumer-driven brands often provide programs

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CRMA
January 17 CRMA

Some Examples of Good Customer Service

Most of the time in business, it’s not all about how good the product is. Customer service and customer relationship

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Recent Articles

  • How To Use A CRM System To Boost Sales Of A Furniture Business
  • A Quick Guide To Understanding Your Audience: eCRM
  • 15 Industry Solutions Built on Dynamics CRM
  • How To Write A Customer Service Resume
  • Customer Relations Jobs
  • Customer Loyalty Research Builds and Grows Customer Base
  • Some Examples of Good Customer Service
  • A Good CRM Strategy: Simplicity in Customer Services
  • What is CRM (Customer Relationship Management)?
  • The Benefits of Marketing Automation Solutions

About

"Customer relationship management is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service."

Resources

  • Microsoft Dynamic CRM Software
  • Customer Relationship Management Model
  • Institute of Customer Service
  • CRM Daily
  • Customer Think
  • Virtual Offices

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